Privacy Policy

1. Information Collection

Stubic Solutions Private Limited (operating as WebInOrbit) collects only the data necessary to deliver and enhance your experience with our services. We collect the following types of information:

• Personal Information: Name, email address, phone number, and contact details provided during registration and service bookings
• Usage Data: Information about how you interact with our platform, including pages visited, features used, and time spent on the platform
• Analytics Data: Aggregated data about user behavior and platform performance to improve our services
• Service Preferences: Information about your service selections, booking history, and preferences

2. Data Usage

Your information is used to tailor our services, provide updates, and improve platform functionality. Specifically, we use your data to:

• Deliver and manage the services you request
• Process payments and manage your account
• Send service-related notifications and updates
• Personalize your experience on our platform
• Improve our services through analytics and user feedback
• Comply with legal obligations and protect our rights

3. Information Sharing

We share your data only with trusted partners for service delivery, never for sale or exploitation. We may share information with:

• Service Providers: Third-party vendors who assist in platform operations, payment processing, and service delivery
• Payment Processors: Razorpay and other payment gateways for secure transaction processing
• Legal Requirements: When required by law, court order, or government regulation

We do not sell your personal information to third parties. All data sharing is conducted under strict confidentiality agreements and in compliance with applicable privacy laws.

4. Your Rights

You retain control over your data with options to access, update, or request its deletion. Your rights include:

• Access: Request a copy of all personal data we hold about you
• Correction: Update or correct inaccurate information through your account dashboard
• Deletion: Request deletion of your personal data, subject to legal and operational requirements
• Data Portability: Receive your data in a structured, machine-readable format
• Objection: Object to certain types of data processing

To exercise these rights, please contact us through the contact information provided at the end of this policy.

5. Data Security

We implement robust security measures to protect your data from unauthorized access or breaches. Our security measures include:

• Industry-standard encryption for data transmission and storage
• Secure access controls and authentication protocols
• Regular security audits and vulnerability assessments
• Employee training on data protection and privacy best practices
• Incident response procedures for potential data breaches

While we strive to protect your data, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but are committed to maintaining the highest standards of data protection.

6. Compliance & Standards

Stubic Solutions Private Limited (operating as WebInOrbit) adheres to global privacy laws and best practices to ensure ethical data handling. We comply with:

• GDPR: General Data Protection Regulation for users in the European Union
• Industry Standards: Following best practices recommended by privacy and security organizations
• Ongoing Compliance: Regular reviews and updates to ensure continued compliance with evolving privacy regulations

7. Payment Information Security

All payment data, including credit card information, transaction details, and installment payment records, are processed through Razorpay, a PCI-DSS Level 1 certified secure payment gateway. This is the highest level of certification in the payment industry, ensuring your financial information is protected with bank-level encryption and security standards.

We do not store full payment card details on our servers. All payment information is handled directly by Razorpay, which maintains PCI-DSS Level 1 compliance and implements industry-leading security measures including:

• End-to-end encryption for all payment transactions
• Secure tokenization for payment data
• Regular security audits and penetration testing
• Fraud detection and prevention systems

Your payment information is encrypted during transmission and stored securely by Razorpay in compliance with international payment security standards.