Refund and Cancellation Policy

Refunds will be issued as platform credits. No cash refunds are allowed.

• Credits are non-transferable
• Refund applies only before service initiation
• Used credits are non-refundable

Refund eligibility depends on cancellation timing relative to the booked session.

• Cancel 24+ hours before: 90% refunded, 10% deducted
• Cancel 12–24 hours before: 50% refunded, 50% deducted
• Cancel <12 hours before: 10% refunded, 90% deducted
• No refund post-session

Except for bookings, all other services are non-refundable once delivered or initiated.

• Completed service work
• Posted collaborations
• Delivered digital solutions

Submit a request via email to Stubic Solutions Private Limited (operating as WebInOrbit) within 7 days of the transaction. Processing may take up to 5 business days.

• Email support required
• 7-day request window
• Credits refunded within 5 days